Skip to main content
Loading

Managing and Empowering a Hybrid Workforce

14 Mar 2024
Future Communications Theatre - Sponsored by AVANT
Join our seminar to delve into Workforce Engagement Management (WEM) for enhancing employee engagement and productivity in hybrid contact centres. Explore how WEM tools support collaboration, empower agents, and improve operational efficiency. Learn practical strategies for utilising WEM functionality like performance tracking and coaching to foster engagement and accountability. Discover how WEM solutions boost agent and customer satisfaction, staff retention, and success in hybrid work settings. Don't miss this chance to learn more about managing hybrid contact centre teams with WEM innovation.


1

Keynote Speaker

1

Keynote Speaker

1

Keynote Speaker

123

Exhibitor & Keynote Speaker

123

Sponsor

432

Sponsor

123213

Keynote Speaker

565

Keynote Speaker

233

Sponsor

1231

Sponsor

21

Keynote Speaker

1231

Keynote Speaker

1231

Keynote Speaker

1231

Keynote Speaker

1231

Keynote Speaker